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domain names

Omani Arabic Domain Names Coming in 2011

The TRA announced recently that it has acquired ICANN’s approval to take control over the top level domain name for dot Oman in Arabic and that the procedures for using it will be finalized by the mid of 2011. Previously domain names could only be written using the Latin alphabet and websites with Arabic names had to use transliterations of the title of the website as their address as it is not possible to have the address written in actual Arabic letters. After the new approval of ICANN, it will be possible to have Omani domain names written using the Latin alphabet or the Arabic alphabet, so websites with Arabic content now can have their domain names also in Arabic instead of having it written using the Latin alphabet.
ICANN and those advocating for the use of international domain names believe that enabling users to type the domain names of websites they wish to visit in their native alphabet will help make the internet more accessible to those who do not speak a language that uses the Latin alphabet. I personally find this to be a very naive presumption – it is very unlikely that a person who is technically savvy enough to use a computer and open an internet browser will find typing a domain name in the Latin alphabet a barrier to using the internet. The reality is that most people who are not savvy enough to use the internet effectively usually resort to a search engine such as Google to find any website they want to visit.

On the other hand, I find it amusing that someone would choose to create an address for their website that could only be written in a non-universal language. It is wrong to assume that all Arabic speakers have access to an Arabic keyboard to type down the name of an Arabic website, there are a lot of Arabs living in non-Arab countries who would find it difficult to find an Arabic keyboard, in addition to this, a lot of cutting edge devices coming out these days, such as smart phones and tablets, are capable of reading Arabic text published in unicode, but do not have to capability to type Arabic text, this makes impossible to type down the domain names of these websites on these devices.

The result of the inability of a lot of people to type in Arabic would make it absolutely necessary for those who register an Arabic domain name to also register an English domain name as a backup reference to allow those who do not have access to an Arabic keyboard to access their website, this would consequently require them to spend double the space, time, and money to market both the Arabic and English domain names at the same time.

The only real argument for using Arabic domain names is the principle of choice. People should have the right to have their domain name written in their native language if they want to, if they want to have a restricted domain name that is available only to people who speak the language and have access to a keyboard in that language then they should have the right to do so. Whether or not that is in their best interest is a totally different issue. Having internationalized domain names is not necessary to make the internet more accessible because domain names in themselves are not a necessary part of the internet as websites can be easily accessed through their IP addresses and more easily through internationalized search engines.

This post was originally published as a column on Muscat Daily.

Categories
Privacy

Location-Based Social Networks

More than a few people seem to be intimidated by the rise of location-based social networks and consider it as the clearest example of how social networks have gone a step too far in a way that violates the privacy of individuals and subjects their safety to risk. I am not one of these people and I think that these new location-based services could add a great value to our online social life.
A lot of social networks are adding location aspects to their services: Twitter has allowed the capability to geo-tag each tweet so that you can link the tweet to the physical location from which the update was made, Facebook has also recently introduced a “Places” feature that allows its users to ‘Check-in’ at known venus to inform their friends of their whereabouts. Foursquare and Gowalla are some of the few services that focus exclusively on providing location-based services to allow users to share their location with their friends.

The idea behind these services is to provide users with an easy method for sharing their location with their friends so that they can easily get together when they know where their friends are physically located at any time and get notified when they enter a location at which one of their friends have already been.

Opponents of location-based services think that the risks of sharing their location is a risky action that should not be done and it could lead to putting their property in danger as burglars can use the service to know that they are not at home.

I personally think that these risks are exaggerated and unrealistic. Location-based services available at the moment do not provide real-time information about the movement of its users- it merely provides a manual method for its users to ‘check-in’ at a location when they want to share that piece of info with their friends and makes it easy to post notes to other friends in relation to actual physical locations. The mere idea of telling your friends about your location is not new at all as users of Twitter regularly update their followers about their location by tweeting that they are at a specific place and the same goes for Facebook. It should be noted that location-based services are also identical to other social networks as they provide their users with various privacy settings that allow them to have their location updates as private or public.

I do not think that the safety risk argument against location-based services is a serious argument because the fact that you are not at your home does not necessarily mean that nobody else is there. Tweeting that you are not at home would also not on its own inform a burglar about the location of your house except if you posted its location as a public venue which you should not do by any chance.

Location-based services do provide a new way to socialise and interact with your friends and can be great fun to use, but even though I am a regular user of Foursquare, I still do not make updates about every single location I go to. The emails you write, the blog posts you make, and updates published on Facebook could cause you harm and embarrassment if you do not use common sense when using their services, location-based services are not different than any of these.

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Uncategorized

Licensed to Blog in Saudi

I cannot really claim that I was surprised when I heard that the Ministry of Culture and Information of Saudi had declared its intentions to pass an amendment to its law regulating publications so that it extends its scope to cover web publication in a way that will require all website owners, bloggers, and forum administrators to register their websites with the Ministry of Culture and Information. I was shocked, but I was not surprised to hear that come from Saudi. Fortunately for our Saudi neighbours after the web went mad over this announcement, the Saudi government reached to international news agencies denying that the new amendment will cover blogs and forums and that it will only extend to news related websites.
In the original announcement of the new amendment the Ministry of Culture and Information claimed that the new regulation is intended to help protect the Saudi public and does not intend to restrict the freedom of expression. The statements made by the official spokesperson on TV explicitly mention blogs and forums, so we do not know if it is safe to believe that the regulations will only cover news related websites.

It is very difficult to imagine how this upcoming regulation would be able to distinguish between news related “websites” and blogs. There is no technical definition of what a blog is – it is obviously a website, and it can be dedicated to publishing blog posts about news, so what that make it a news related website? Or would blogs written in a personal capacity with no commercial interest be excluded on that basis? We do not know, what we know for sure is that freedom of expression cannot be seriously enforced or even promoted when you require anonymous individuals to disclose their personality and register their names and addresses with the government. It is clear that the motive of the law is to make it easy to catch anyone who writes something improper on the internet.

I think it is reasonable to regulate websites when they relate to a specific industry in a specific region, for example, the sale of pharmaceuticals should be regulated whether offline or online. The law should be amended (if needed) to address the change of technology in the way those activities are conducted. However, there are certain aspects of our lives which have been totally revolutionized by the internet and the principles by which they had been governed just do not work anymore in this new web based reality. You still should be able to hold people accountable, but governments will not be able to stop people from publishing what they think and sharing that thought with other people. This ease at which communication is spread over the internet is a fundamental aspect of it and that cannot be stopped without rendering the internet totally unusable.

Creating a culture of accountability does not necessarily mean censorship and restricted access, this culture can be reached if we put clear rules in place that specify the rights and responsibilities of each one of us and have these rights examined and enforced in courts of law that are impartial and just.

This post was originally published as a column on Muscat Daily.

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TRA to Ban Virtual Private Networks

The TRA has published a public consultation paper declaring its intention to regulate the use of Virtual Private Networks (VPN) in Oman. The new regulations would require corporates to apply for a permit to use VPN and would completely prohibit the use of VPN by consumers.
A VPN is a secure private network accessible through a public connection – it is widely used by businesses to exchange information between their external branches using public internet services while having all that information securely tunnelled through the VPN.

Besides the straightforward use of VPNs by businesses, the use of VPN by consumers has increased over the years either to avoid ISP censorship or to access geographically-restricted web services from a non-qualifying location (e.g. Hulu and the BBC iPlayer).

In countries like Oman where the internet is censored, VPN technologies can be used to bypass this censorship. The majority of consumer users of VPN in Oman use it to overcome the prohibition of using unlicensed VoIP services such as Skype. This is possible through VPN as users can use their restricted connection to tunnel all their communications through a private network that is connected to an unrestricted ISP service on the other end. So as long as the user can connect to the VPN, all restrictions imposed by the ISP become irrelevant.

The draft regulations of the TRA clearly attempt to stop consumers from bypassing the various restrictions imposed on the internet in Oman, the regulations seem to acknowledge the need for businesses to use VPN to securely communicate as any business can apply for a permit, however, the TRA will still retain the right to reject any request by a company to use VPN if the TRA is not convinced of its need to use VPN. Consumers may be fined up to RO 500 if they are discovered to use VPN.

The upcoming ban of VPN will upset a lot of people, but it is hard to argue against this specific new regulation as the majority of consumer uses of VPN in Oman involve carrying out prohibited activities (e.g. using VoIP). However, that is not to say that VPN doesn’t have any legitimate uses by consumers at all. VPN is used by universities are abroad to provide students with access to the university’s network when they are abroad, this is fundamental for students on distance learning programs or those doing a research in Oman. Many universities subscribe to countless electronic academic journals which can only be accessed through a secure connection as required by the publishers of these journals. Students may also need to connect through a VPN to submit their assignments to the electronic blackboard system or any other electronic learning system.

Besides the need for students on distance learning programs to use VPN, the wide definition of the term “VPN” in the new regulations could be problematic as it will capture any instance where a private network is created over a public connection, for example, remote access technologies such as ones that would allow you to retrieve files from your desktop computer through your phone would fall under this definition as you have to establish a private network with your computer over the public internet connection to do this process. Some gaming services could fall under this definition as well as a “private” network would have to be established to enable the players to play against each other.

There is no doubt that the prohibition of VPN is inline with the country’s general policy on the prohibition of encryption tools and the way the internet has been regulated this far, but the internet has developed in a way that makes security and encryption fundamental aspects of many new applications. Attempting to strictly regulate all these technologies that involve encryption could render the internet in Oman seriously crippled if this regulation goes too far.

This post was originally published as a column on Muscat Daily.

Categories
Censorship Privacy Telecommunication

Response to the VPN Regulation Public Consultation

I just sent an email with my response to the TRA’s public consultation paper on the upcoming ban of VPN in Oman. I’m basically suggesting that they make a more precise definition for VPN and introduce an exemption for students to use VPN if they have to.
You can read my response here [PDF].

The deadline for responding to the public consultation paper is September 20th, if you have something to say to the TRA this is your chance to do it.

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BlackBerry Bother

BlackBerry phones are different from other mobile handsets because RIM, the manufacturer of these phones, provides, in addition to the hardware, a special service infrastructure that allows users to share instant messages and e-mails easily through a very secure platform. This high level of security, along with the ease with which messages can be composed on BlackBerry devices, has made BlackBerry very popular in the business world.
However, this same popularity of BlackBerry devices, and the high level of security they provide, has recently stirred up many issues of national security in a number of neighbouring countries such as the UAE, Saudi Arabia, Kuwait, and even India, as even network operators are not able to intercept the messages exchanged by BlackBerry devices. This is especially because governments worry that terrorists may take advantage of these secure communication methods to plan their activities.

Communication is protected in the majority of countries around the world, and network operators are not allowed to eavesdrop on the communications of their users, but courts in any country would be entitled under certain conditions to make an order to intercept communications of some individuals on various grounds such as national security.

The problem with BlackBerry devices is that the messages of their consumers are routed through the servers of the company in Canada, and any court order in the UAE or in Saudi would not directly have an effect in Canada, due to legal jurisdiction issues.

It is not exactly clear what governments such as those in the UAE and Saudi want. RIM offers a number of services, one of which is the BlackBerry Enterprise Server, used by companies and governments to communicate using a high level of security, which RIM itself cannot decrypt as the data would go through the servers of each company that subscribes to the service.

The other service more commonly used by consumers is the BlackBerry Internet Server, which provides a lower level of security that RIM is able to decrypt if asked to do so.

The governments of the UAE and Saudi are in talks with RIM, and they seem to have requested local servers for users registered in each country. This would ensure that if a court of law orders the communication to be intercepted, the order can be fulfilled.It is still unknown whether an agreement has been reached, as no official statement regarding the recent status of the ban has been made.

Looking at the issue from the perspective of national security, it is reasonable for any country to seek to have that level of insurance available in the case of an emergency. However, the truth is that BlackBerry is only one of the many available methods of communication which cannot be intercepted by local service providers. E-mail, instant messaging and all sorts of other web-based communication are encrypted and routed through servers located all over the world.

It would be unrealistic to ban every single method of secure communication or to ask every company to establish servers for local users in every country, especially as it might not be commercially viable for international businesses to establish local servers in small markets such as ours. The solution to this problem is not an easy one. Regulators should assess the impact strict regulation could have on innovations that could be built on these communication methods and must consider the benefits these communication methods provide to small businesses and society at large.

This post was originally published as a column on Muscat Daily.

Categories
Censorship Privacy

Private Use of VPN to be Prohibited in Oman

The Telecom Regulation Authority (TRA) has recently published a draft regulation on the use of Virtual Private Networks (VPN) (Arabic text) in Oman. The TRA is seeking public opinion on the matter before passing this regulation as law. The short summary of this regulation is that the use of VPN by individuals will be illegal, a fine of RO 500 will be charged for personal use and RO 1000 for commercial use.
The use VPN specifically wasn’t regulated before, but it could be argued that it’s use has always been illegal as a form of unlicensed encrypted communication. This new regulation makes it clearly an offense to use VPN at home, and allows it only to private and public institution who have to apply for TRA’s approval before using VPN, the TRA also retains to right to object to any grant this approval without provide reasons for this objection.

It it easy to understand why the TRA is prohibiting the use of VPNs as their primary use in this country is to bypass ISP censorship and the prohibition of the use of VOIP. A few also use VPN service to fake their IP location in order to use services offered in a region only (e.g. Hulu).

However, there are companies and institutions that rely on VPN services to conduct their business as security measures and communications with their international partners require the security of VPN network, for this specific purpose the use of VPN by companies will be allowed upon registration with the TRA.

I think there is a small case to argue that the use of VPN is necessary for individuals who study on long-distance programs as some universities offer access to their subscription based educational resources (e.g. Lexis Nexus and Westlaw) and blackboard through university VPN. When I was doing my masters at Southampton university I couldn’t access the university’s VPN when I was in Oman.

According to Article 1 of the regulation VPN is defined as follows: “a private information network  for private use made through the use of connections with a public communications network.”

It should be noted that this definition of VPN is wide and could catch uses which have nothing to do with bypassing the regulation, for example, you cannot establish a VPN to connect to your computer wirelessly through your mobile phone in order to share files between your computer and your phone. It might also cover networks created for multiplayer gaming.

Though a big worry for users of VPN, there isn’t much that can be done about this regulation as it seems to be in accordance with the telecom law and the general censorship policy in the country.

If you have any suggestions to make to the TRA on how this regulation should be amended you can send them an email at [email protected] by the 20th of September 2010.

Categories
Privacy

Living in Public

Long ago people used to live in small villages where every member of the village used to know everything about everybody else even when they were not close – each had a role to play in such a small community and the availability of information was vital to the survival of the village. As society grew bigger and more complex, it became impossible to learn about what everyone else was doing and as our societal roles became more encapsulated there was no need for us to have that knowledge anyway. Consequently, we developed this sense of individuality and privacy which now makes us feel fundamentally entitled to be left alone.
Fast-forward into a world dominated by social networks and services that allow you to stream every aspect of your life (with geotagging if you really wanted to). Suddenly everybody knows everything about everyone else just like the old days of the village. Many of us belong to new communities and tribes, not ones based on race or ethnic groups, but ones which are based on the shared interests and thoughts of its members regardless of age, sex, or nationality. We are no longer limited by our physical location or the group of people around us, we can be connected to the rest of the world if we are willing to engage with it.

It is not true that social networks and popular methods of electronic communication are leading to the demise of the human touch in our lives, but on the contrary, it is helping enhance the way many of us communicate face-to-face with each other as we can easily understand each other through the information we share through these networks.

Not every one of us is an artist or a novelist, so these random, mundane, and intimate status updates we make could be our method to express ourselves. It might not be the most elegant or sophisticated, but it is our only way to fulfil our need for expressing what we think. It is true that we might also do it to seek validation of what the actions we take on a daily basis, or to feel connected to someone, or anyone when we are alone – but none of that changes to the fact that it speaks to many of our basic human needs.

Privacy is not dead, but the sphere of what we consider “public” life is expanding to unprecedented levels both in amount and reach. We have to be careful not to out those who are not ready to participate in this new community and we must be careful not to breach our professional obligations to keep information confidential, but we also must realise that we are potential public figures as we become spokespersons for our countries, employers, and families on this new reality where everyone lives in public.

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Uncategorized

The Copyright Disconnect

The worst thing about online piracy is not that it harms musicians and game developers, but that it normalizes the act of breaking the law without any sense of guilt. We all know that it is illegal to download a copyright work without paying for it, and we all know that by taking this action we somehow harm the owner of that work one way or another, yet the majority of people nowadays will not think twice about downloading anything on the internet and they have no moral issues on a personal level with it. A lot of people consider it a ridiculous to pay for computer software at all now that you can download anything you want free of charge if you look in the right places and feel entitled to have it.
Society here cannot relate to authors of copyright works because the majority of people are consumers who never created any intellectual product of significant consumer value nor do they know anyone who personally has. People are not afraid of breaking the law, because they know they cannot ever get sued or caught.

It’s not the mere act of illegally downloading files on the internet that makes people pirates, but their absolute belief that the law is meaningless and is of no impact at all on their daily lives.

A part of this can be attributed to the lack of awareness of the impact piracy has on the development of any economy based on intellectual property and the continuation of our society as one that consumes without producing anything in return, but the situation is also attributed to the disconnect between copyright law and current social values. Copyright law was developed for old industries in which works can be properly consumed and shared while respecting the principles of the “copy”-right, but these principles cannot be properly applied in a new world where every single use of a digital work involves creating a copy on the system that attempts to play that work.

We need copyright law in order to provide an incentive for authors to produce new creative works, but the law must be updated to provide users with appropriate exemptions to consume copyright works in a realistic manner while providing sufficient incentives for the authors to continue to create. Such exemptions should be the right to shift the format of the work, the right to remix the work, and the right to create parodies of the work.

In order for society to start respecting copyright, owners of those copyright works would have to realize that old business models might not necessarily work in a new digital environment, and new models, which may or may not include providing a free ad-supported alternative of the service, can create better chances for supporting the artists.

It is not easy for any one country to update its copyright law primarily due to international obligations that require a minimum standard of protection for copyright works (such as those provided in the Berne Convention), but accepting that the law has a problem is the first step in the process for creating the solution.

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This is Why I Unfollowed You

We still do not know how to use Twitter properly, we never had anything like it before and there are no solid social norms for using social media, but I think that there is a developing Twitter etiquette on how you frequently you should tweet, the content of your tweets, and the way you respond to others. Unlike Facebook, Twitter can operate as a one-way relationship between people, so you may be following people who don’t follow you, and those of your followers who decide to unfollow may do so without you easily noticing it.
The first thing to do if you want to make sure that others do not start unfollowing you, or even worse – start blocking you, is to make sure that you do not over-tweet. It is understandable that Twitter can be used among friends to update each other with the most mundane details of their lives, but making thirty updates in one go about random links and quotes is not something most people are willing to tolerate, especially when your showers of tweets bury all the tweets made by other people.

You also have to make sure that you do not use #hash #tags #for #every #single #word #you #type. The whole point of using hashtags is to be able to tag tweets with a certain topic or event to help make it easier for those interested in that topic or event to find your tweet. Tagging generic words in your tweet does not help anyone find your tweet – so hashtags should only be used for compound terms such as “#MuscatFestival” and not phrases such as “#Muscat #Festival” as the former would link only to MuscatFestival while the latter would link to any tweet that has the word Muscat or Festival. Having a hashtag for every single word makes it almost impossible to read a tweet and it doesn’t help anyone find your tweet.

DO NOT WRITE ALL YOUR TWEETS USING CAPITAL LETTERS. It might sound like common sense, but some people do not seem to be aware that using capital letters for whole sentences resembles shouting in regular speech. It is very annoying to have a conversation with a person who keeps on shouting, the same is true for people who write in all caps.

Use a photograph of yourself as your avatar or use a distinctive image which we can use to identify you. Nothing irritates me more than people who change their avatar every two days and put images similar to other people I follow making me confuse their tweets with those of other people. Nobody is going to like your tweets more just because you have a new avatar every two days, so please just pick one and stick to it.

Of course I am guilty of a number of my own twitter crimes such as using phani spelin (funny spelling) and over-tweeting on most days – which I am sure many people hate me for, but hey – nobody is perfect and just like you everyone else I am slowly learning what is acceptable and what isn’t on this new social media thing.

This post was originally published as a column on Muscat Daily.